Tonight, without an answer
- 9:12 PM: phone rings. Office closed. Voicemail greeting.
- The caller hangs up without leaving a message and calls the next practice.
- 8:05 AM: your team sees one missed call. No name, no number.
Tonight, with Ushera
- The call is picked up on the second ring.
- A knocked-out tooth, severe pain or swelling becomes an urgent message, and your on-call dentist is alerted right away.
- Name and number captured. Flagged urgent at the top of the morning queue, with every step logged.
It only says what you approved
Hours, FAQs and your emergency protocol. Anything else, it writes down and tells the caller the team will call back. It never diagnoses, never suggests medication, never quotes a fee.
Your team still books the patient
Every request lands in a morning list with the caller's name, number, reason and preferred times. Your people book the patient.
How it works
Your number doesn't change. One forwarding rule sends after-hours and no-answer calls to Ushera. An AI voice answers, says in the first sentence that it's the practice's AI assistant, and follows your script. Setup is the Launch Program: script interview, staff training, two weeks of tuning, then go-live. Nothing to install.
Patient data
We sign a BAA with your practice before go-live, and every vendor behind Ushera is named on the trust page, with dates.
Book a 20-minute demo. We set Ushera up with your practice name, hours and script before the call. Then you call your own receptionist.
Book a demo